Terms & Conditions

Welcome to Bitesquare.

These Terms & Conditions govern the use of our website and the placement of orders through our platform.

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. Ordering

Orders placed through the Bitesquare website are subject to acceptance and availability.

An order is considered confirmed only after it has been accepted by Bitesquare.

In rare situations, we may need to decline or cancel an order due to:

• Item unavailability

• Operational constraints

• Service area limitations

• Technical issues

2. Menu & Pricing

All prices displayed on the website are in Indian Rupees (INR).

Website prices may differ from prices available on third-party delivery platforms such as Swiggy or Zomato.

Bitesquare may update menu items, prices, offers, or availability without prior notice.

3. Offers & Promotions

Offers displayed on our website are valid only under their stated conditions.

Website-exclusive offers are applicable only to orders placed directly through the Bitesquare website.

Offers cannot be combined unless specifically mentioned.

4. Delivery

Delivery is available only within selected serviceable areas.

Estimated delivery times are provided for convenience and may vary due to:

• Weather conditions

• Traffic

• High order volumes

• Operational circumstances

While we strive to deliver on time, delivery times are estimates and cannot be guaranteed.

5. Pickup Orders

Pickup orders are prepared after confirmation.

Customers are requested to collect their orders within a reasonable time after receiving confirmation.

6. Order Modifications & Cancellations

Requests to modify or cancel an order will be considered only before food preparation has started.

Once preparation has begun, cancellation or modification may not be possible.

7. Refunds

Refunds may be provided in situations such as:

• Failed payment with unsuccessful order processing

• Order cancelled by Bitesquare

• Incorrect items delivered

• Significant quality concerns verified by our team

Refund requests are reviewed individually.

Approved refunds will be processed through the original payment method wherever applicable.

8. Food Information

We take great care in preparing our food.

However:

Customers should inform us of any allergies or dietary requirements before placing an order.

While we maintain high food safety standards, we cannot guarantee an allergen-free environment.

9. Intellectual Property

All content available on the Bitesquare website, including but not limited to:

• Logo

• Brand name

• Graphics

• Images

• Menu descriptions

• Website design

• Content

is the property of Bitesquare unless otherwise stated.

Unauthorised copying, reproduction, or commercial use is prohibited without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Bitesquare shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.

Nothing in these Terms excludes any rights available to consumers under applicable law.

11. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be available on this page with the updated effective date.

12. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts in Delhi.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Bitesquare

📞 WhatsApp: +91 98994 12233
📧 Email: heybitesquare@gmail.com
📍 Rohini, Delhi, India